For founders who want to grow their business,
and someone who will hold them to it.
In one session, you’ll know exactly what to work on next and why everything else can wait.
What founders say after working with us
Built to create clarity, follow-through, and momentum. Each element exists because founders usually get stuck in a different place.
We spend the first hour getting the full picture: the business, the problems, what you’ve already tried, and where you want to be. We need this context to work well in every session that follows. So we do it once, at the start.
Two 30-minute sessions each month. We start by reviewing what you committed to and what actually happened. Then we deal with whatever is most pressing. Every session ends with something specific to do.
Problems show up in real time: a pricing decision, a team issue, a difficult client, a moment where you need to choose. Slack is there for the important decisions that can't wait.
Founders often don’t need more encouragement. They need someone to tell them when the real problem is pricing, positioning, culture, hiring, or avoidance. Direct, honest feedback is what makes the rest of the structure useful.
Every session focuses on whichever is most pressing right now.
From cost-plus to outcome-based. Raising prices without losing the room.
Two conflicting models running at once. A market that’s too small. A structure that doesn’t match the value you’re delivering.
Identifying what’s already working that could scale you better than the new thing.
When to hire, who first, and how to replace yourself in delivery.
Difficult clients, scope, mistakes, and knowing when to walk away.
Proposals that list services instead of outcomes. Losing work you should win.
Identifying the bottlenecks and how to resolve them.
Fixing low standards, rebuilding trust, and creating a team culture people actually want to perform inside.
Reviewing what you committed to and what actually happened.
Delay has a price. It slows growth and traps you in the wrong work. It turns problems with people and systems into expensive habits.
One good decision covers a year of working together.
Fortnightly working sessions.
For the moments that can’t wait.
Every session ends with something to do or a direction to move.
Direct and honest feedback.
For founders with strategic and commercial problems: pricing wrong, chasing the new thing instead of scaling what works, or building before validating.
Outcome: You’ll know exactly what to work on, and you’ll actually do it.
Experience: Former tech leader with a track record in decision clarity, business model restructure, and negotiation.
For founders dealing with low team performance, culture issues, high staff turnover, and inconsistent or inefficient operations.
Outcome: More stable operations, stronger teams, lower staff turnover, and reduced reliance on the founder.
Experience: 20+ years turning around loss-making retail and hospitality businesses, with a focus on people management, training, and improving day-to-day operations.
Hands-on technical work, strategy, and mentoring for teams that need a CTO but not a full-time hire.
One or two days per week. Strategy, mentoring founders and tech leads, and hands-on guidance where it's needed.
Hourly or daily. Short-term fixes, emergency support, or targeted sessions without an ongoing commitment.
Scoped to the work. Technical audits, team restructuring, system migrations, or scaling strategy — defined start and end.
We don’t just deliver. We show you how it’s done so the knowledge stays in the business.
“I engaged Clarity. at a key junction in our team structure. With several viable options on the table, each with its own trade-offs, it was difficult to step back, see the whole picture, and confidently determine the best path forward while ruling out approaches that would introduce unnecessary complexity.”
“They quickly got to work, presenting clear options with well-articulated trade-offs. Their experience was invaluable in challenging ideas that looked sensible on paper but were ultimately more complex in practice, or better suited to a different style or size of organisation. The outcome was a clear, pragmatic decision that led to a marked improvement in team productivity.”
“Clarity.’s consultancy style cuts through the traditional model of long, costly engagements and focuses on delivering measurable outcomes in a short space of time. I would happily recommend working with Clarity. if you are facing difficult decisions and need genuine clarity.”
New to the world of contracting, I’d taken a three-month contract with my old employer on a set rate. Within a month, I found myself leading the strategy, working closely with business leaders, and operating far beyond the level I was being paid for.
I reached out to Chris in confidence. “Can I trust you?” I asked. “Yes,” he replied, and I believed him. He helped me see that I wasn’t an employee asking for a raise; I was a business with genuine leverage. Chris gave me clear, practical guidance: keep it concise, state my rate, set a deadline, and let them respond.
I went back, negotiated, and secured a higher rate for my extension. More importantly, I walked away with a completely different mindset about operating as a contractor. I trust Chris’s guidance, have sought his advice since, and I’m certain I will again.
I was being persuaded in a direction I wasn’t fully convinced was right for the business. It started to feel like I was chasing something that looked good on paper rather than focusing on what would actually move things forward.
The conversation helped me get clear on what mattered, who it was really for, and whether it aligned with where I was actually trying to go. I made a decision I felt confident in, refocused on the work that counted, and stopped spending energy on something that wasn’t right for where I am right now.
I was wrestling with a business model that was getting more complicated every time I looked at it. Chris cut through it quickly. He spotted that I was actually sitting on a much simpler opportunity and helped me reframe the whole thing into something I could test cheaply before committing to the infrastructure.
He gave me a clear five-step testing framework and challenged me to validate the two sides of the market before spending anything significant. It saved me from building something nobody wanted.
I spent years watching other people run businesses and thinking: I could do that. Eventually I stopped watching. I walked away from a good salary and flexible hours, with a family of four depending on me, because I didn’t want to spend the rest of my career doing the easy thing.
Since then I’ve built teams, advised founders, and made expensive mistakes. What I’ve learned is that the hardest part of running a business isn’t the work. It’s making the right calls at the right time, and not letting yourself hide in the busy ones.
I’m direct, I move fast, and I don’t let people stay comfortable in problems they could solve. If you want someone to tell you what they actually see, not what you’re hoping to hear, that’s what this is.
I’ve spent 20 years in retail, hospitality, and customer service — seeing every kind of business mistake you can imagine, and the real cost: low morale, frustrated teams, and missed potential.
I’ve built teams, turned around loss-making businesses, and rebuilt cultures from the ground up. What I know is what it takes to get a team performing — not from a boardroom, but from the floor.
Starting Clarity. with Chris meant walking away from a steady salary. I did it because I could see what was possible — and I didn’t want to keep watching other people’s businesses struggle with problems I knew how to fix.
I speak simply and won’t sugarcoat. If something isn’t working in your team or your operations, I’ll tell you what I see and what to do about it.
Book a free 1-hour intro session. We’ll both know if it’s right.
Book your free first session →